To contribute to the smooth running of the British Council’s exams operations in Uganda by delivering high quality customer service as part of a largerteam that is in line with corporate standards and policies. The postholder will be the first point of contact for visitors, providing information about our services, receiving incoming calls and forwarding them to other colleagues. You will also manage client accounts,  our client database and deliver any related administrative, financial and marketing activities, demonstrarting the highest standards of customer service at all times.

Details

Location Kampala
Duration 2 year fixed term (renewable)
Closing date Friday 14 April 2017

Role overview

Summary of responsibilities

  •  Customer Services
  •  Exams operations and administration
  •  Finance Support

Experience and Education

  •  At least two years working in a reputable customer service environment
  •  University degree

How to apply

Apply for this post on our online jobs portal, where you will also find more details on the job profile as well as British Council behaviours and core skills required for the post.